Draft · not on the flock shelf · frontdeskghost.com

Front Desk Ghost

frontdeskghost.com

An AI SMS and voice receptionist for independent trades, salons, and small shops. It captures the job, offers the next open slot, and texts a recap. A human still does the work.

AI-native Real world Trades

Live site · frontdeskghost.com

frontdeskghost.com

This is the shop-facing site included in the package. After purchase, the URL transfers. Open it and walk the homepage.

Open frontdeskghost.com

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frontdeskghost.com homepage

Who it's for

Operators who want to sell a calm front desk to plumbers, stylists, mobile mechanics, and two-chair shops. Also a fit if you already know ten owners who miss calls after 5.

The opportunity

Missed calls are still how small shops leak work. Enterprise phone AI feels like a hotel chain. Front Desk Ghost is a branded receptionist you can put on a single shop in an afternoon.

Honest take: this is not a full shop OS. It will not replace a dispatcher for a 12-truck fleet.

frontdeskghost.com / thread
Hi, AC is out on Sycamore. Can someone come today?
Got it. Two-hour window today at 3:30 or tomorrow 9:00. Which is kinder to you?
3:30 today. Name is Dana.
Booked. Recap sent to you and to Northwind HVAC. Reply STOP anytime.

The world it lives in

Industry snapshot

Missed calls are still how one and two person shops leak work. Most phone AI feels like a hotel chain.

Where it stands

Smith.ai, Ruby, and the big phone AIs sell reception as a service desk. Shop OS tools want to own jobs, invoices, and dispatch. A plumber or a two-chair salon often wants one thing: someone (or something) that answers and books the next slot.

Front Desk Ghost sits in that thin layer. Branded receptionist. Recap to the owner. Human still does the work.

What you are not

  • Not fleet dispatch
  • Not a full shop CRM
  • Not 24/7 human answering
  • Not a promise to fill the calendar

How you make money

Example projections only. Not a promise. Model and phone spend will eat a slice.

Clear path

Monthly per shop

Sell $79 SMS desks to shops. You are the owner of frontdeskghost.com. The Nest is the command center for every client.

Example: 8 shops at $79 is about $632 / mo before vendor spend. Prove one desk, then ask for two intros.

Also possible

A $500 install afternoon per trade (HVAC vs salon).

Later, if earned

A vertical pack (one prompt set per trade) sold as an add-on. Do not invent six trades in month one.

What you actually receive

What's in this bird

Built product

  • Marketing site for shop owners
  • Shop onboarding and hours
  • SMS / voice agent already trained on a seed shop
  • Job recap view and calendar hook

Keys and accounts

  • URL example: frontdeskghost.com
  • Stripe Billing for the $79 SMS shop plan
  • Phone and model vendors wired, you attach spend
  • YouTube: missed-call story, live booking, install, 4 shorts
  • AI workspace: trade tone, after-hours, "don't diagnose, book"

Schema and ops

  • Tables: shops, jobs, messages, slots, staff
  • Install SOP for a first shop
  • Scripts for a 20-minute owner walkthrough

Handoff SOP (tight)

  • Transfer URL and agent project
  • Attach Stripe and phone spend
  • Book a fake job on the seed shop
  • Rewrite tone for one real trade you choose
  • Leave the install sheet

What you run after

  • Finding the next eight shops
  • Tone and hours per trade
  • Vendor spend and uptime
  • When to say no to custom dispatch

Not included

  • A guaranteed roster of paying shops
  • 24/7 on-call for their customers
  • Fleet routing or full CRM rebuilds
  • Us sitting the front desk forever

Sample 30-day starter plan

Week 1

Take the keys. Put the ghost on one friendly shop. Watch a real Tuesday.

Week 2

Fix the misses. Film one YouTube install. Ask that owner for two intros.

Week 3

Second shop, different trade. Keep the prompt pack from sprawling.

Week 4

Publish pricing. Decide if you sell DIY install or a $350 sit-with-you afternoon.

Front Desk Ghost

A receptionist you can install, then sell again.